Welcome to the Digital Youth Index privacy notice.
We respect your privacy and are committed to protecting your personal data. This notice will:
1. Important information and who we are
The digitaltyouthindex.uk domain is administered by Nominet UK.
This privacy notice aims to provide information about Nominet’s collection and processing of personal data.
This website is not intended for children and we do not knowingly collect data relating to children.
We collect information about you in three ways: directly from your input, from third-party sources, and through automated technologies.
Nominet UK is the controller and responsible for this website.
Nominet UK, Minerva House, Edmund Halley Road, Oxford Science Park, Oxford OX4 4DQ.
By email: [email protected]
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the privacy notice and your duty to inform us of changes
This version was last updated on 28 September 2023. We reserve the right to make further changes at any time without further notice to you.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
2. The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified.
We may collect, use, store and transfer different kinds of personal data which we have grouped together as follows:
We also collect, use and share aggregated statistical or demographic data. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any special categories of personal data (this includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you or for the purposes of any registration made and you fail to provide that data when requested, we may be unable to perform the contract we have or are trying to enter into with you (for example, to continue to provide you with a domain name registration). We may have to cancel your contract or registration, but we will notify you if this is the case at the time.
3. How your personal data is collected
We use different methods to collect data from and about you, including through:
4. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal data where more than one ground has been set out in the table below.
|Type of data
|Lawful basis for processing including basis for legitimate interest
To register you as a new customer or for inclusion in the Digital Youth Index by Nominet mailing list
|(a) Identity (b) Contact (c ) marketing and communications
|Performance of a contract with you
|To register your attendance at in-person and virtual events
|(a) Identity (b) Contact
|Necessary for our legitimate interests (to organise events in a safe and orderly manner)
|To process an your order including:(a) Manage payments, fees and charges(b) Collect and recover money owed to us
|(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and communications
|(a) Performance of a contract with you (b) Necessary for our legitimate interests (to receive payment due to us)
|(a) Identity (b) Contact (c) Profile (d) Marketing and Communications
|(a) Necessary to comply with a legal obligation (b) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
|To enable you to register for and be listed in the Digital Youth Index by Nominet mailing list, download and save research data from digitalyouthindex.uk, complete a survey and receive relevant updates via email.
|(a) Identity (b) Contact (c) Profile (d) Usage (f) Marketing and communications
|(a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
|To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
|(a) Identity (b) Contact (c) Technical
|(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)(b) Necessary to comply with a legal obligation
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
|(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical
|Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
|To use data analytics and customer interaction information to enhance and improve our website, products/services, marketing, customer relationships and experiences, such as adding new content and features
|(a) Technical (b) Usage (c) Transaction
|Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to understand how our services are used, to develop our business and to inform our marketing strategy)
|To make suggestions and recommendations to you about goods or services that may be of interest to you
|(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile
|Necessary for our legitimate interests (to develop our products/services and grow our business)
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you registered to create a login on digitalyouthindex.uk and in each case you have not opted out of receiving that marketing..
We will get your express opt-in consent before we share your personal data with any company outside the Nominet group of companies for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
IP addresses and cookies
We also collect information about your computer, such as IP address, operating system and browser type, and we may also track which pages on our website you visit and how long you spend on each page.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. Disclosures of your personal data
We may disclose your personal data to third parties with a legitimate interest in accordance with our data release policy.
We will not share your information with any third parties for the purposes of direct marketing.
In order to fulfil the purposes set out in the table above, we may use data processors who are third parties who provide elements of the services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct. When it is necessary for us to transfer your personal information outside of the UK this will only be done in accordance with the UK GDPR.
In addition, we will share your personal data where we are under a legal obligation to do so.
6. International transfers
We may transfer and store personal data outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the processing or fulfilment of applications, and the provision of support services. We will take all steps necessary to ensure that personal data is handled lawfully and securely and in accordance with this privacy notice.
7. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
9. Your legal rights
You have the right to:
If you wish to exercise any of the rights set out above, please contact us by filling in the web form.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.